Privacy policy

We are committed to protecting the information that you share with us, and explaining how we collect, process, and share that information online. Protecting your privacy is very important to us. We want you to understand what information we collect and how we use it. This Policy sets out African Reinsurance Corporation’s personal information collection and sharing practices in relation to the personal information of policy holders, beneficiaries or claimants and their agents and relatives (you) that we collect and use for the administration of insurance policies and reinsurance contracts. This Policy also covers any personal information collected through a user’s use of this website.

What Information Does This Privacy Policy Cover?

This Privacy Policy applies to Personal Information collected on websites, mobile applications, or controlled widgets embedded in communication platforms with a link to this Privacy Policy (“Sites”). It does not apply to any other information collected by the Africa Reinsurance Corporation, its subsidiaries and affiliates (collectively referred to herein as “Africa Re”) through any other means. By “Personal Information,” we mean information that identifies you personally. It covers how we collect, use, and share that Personal Information as of the date that this Privacy Policy is posted. This Policy also does not apply to any Sites maintained or operated by other companies or linked to our Sites.

Uses made of your personal information

2.1 We may use your personal information in the following ways:

  • you do not remove, distort or otherwise alter the size or appearance of the Africa Re logo;
  • you do not create a frame or any other browser or border environment around this Website;
  • you do not in any way imply that Africa Re is endorsing any products or services other than its own;
  • you do not misinterpret your relationship with Africa Re nor present any other misleading information about Africa Re;
  • you do not otherwise use any Africa Re trademarks displayed on this Website without express written permission from Africa Re;

2.2 We may also use your information for marketing our own and selected third parties’ products and services to you by post, email, SMS, phone and fax and, where required by law, we will ask for your consent at the time we collect your data to conduct any of these types of marketing.

Your rights & contacting us

3.1 Applicable data protection laws may give you the right to access certain personal information held about you. We will comply with our obligations to provide you with access to your personal information and to rectify any inaccuracies we are informed of in accordance with applicable data protection laws. Where permitted to do so, complying with your request may be subject to a fee to meet our associated costs.

3.2 We will use reasonable endeavours to ensure that your personal information is accurate. In order to assist us with this, you should notify us of any changes to the personal information that you have provided to us by contacting us at the address below with the updated information.

3.3 We can be contacted in relation to your rights or any questions you may have in respect of this Privacy Policy or our processing of your personal information by the following means:

helpdesc@africa-re.com

African Reinsurance Corporation

Africa Re Building

Plot 1679 Karimu Kotun Street,

Victoria Island

PMB 12765

Lagos – Nigeria

Africa Re Help Desk at +234 xxx xxxx